Booking for one, for two? What’s the Match Program? Can I upgrade? Take a look
Booking for One
If you travel alone, you can get a single cabin (where there’s only gonna be you) or join the match program (where you’ll be placed in a double cabin with another person of your same sex)
Booking for More than One
If you travel with company, one of you must make the booking for everyone and everyone needs to have a rosetours account.
Only one guest needs to make the booking. When booking, you must put in the first name, last name and email of your traveling partners in order for them to be placed in your reservation
Upgrades are taken on a per reservation basis, if there is availability in the room and for the event itself.Downgrades are prohibited. No Downgrade request will be taken
Booking: Step By Step
Overall, the process to book is as follows. You’ll be prompt, screen by screen, to answer to the following:
Note: screenshots coming asap. This page will be updated with a detailed process.
1. Pick Your Occupancy
Choose if it’s going to be just you, or if you are booking for up to four guests in one cabin.
If you’re traveling alone, choose “1” and then on the next screen you’ll have the chance to select the match program or a single cabin just for you (You will always be charged for your bed only)
If you’re traveling with friends, chose how many. Only one person can make the booking for everyone.
Next, the system will show you another screen with the list of categories available at the moment.
2. Pick Your Category
3. Pick Your Cabin
4. Review and Check Out
At this point, you’d have reached a summary, and you’ll see your name, your e-mail, the cabin you selected and its amount, the taxes.
From this point on, you’ll have ten (10) minutes to complete the booking.
5. Fill in With Some info (guests, dining and comments)
This moment is important if you’re booking for you and your friends: you must have to fill in their names, last names and e-mails, exactly as they’ve written it in their Rose Tour accounts.
Also, you’ll have a dropdown list to select early or late dinner.
Finally, a comment box where you can leave special requests.
6. Choose Who is Going to Pay for What
We said that you pay’ll for your bed in the cabin, but here you have the chance to select to pay for your companion as well. You’ll have the two options clearly on the screen: whether you’ll be 100% responsible, or you’ll split equally the total amount (which means, each one will pay for their own bed plus taxes)
7. Payment Deposits
In this screen, you’ll select your payment plan
8. Confirm Your Guest Information
This information is pulled from your account, and your friends’ accounts (if you’ve written they correctly on step 5) You’ll just need to confirm to get to the next screen.
9. Read and Agree to Terms and Conditions
10. Process the Payments
Again as long as you entered your and your friends’ name, last names and email as it is on yours and their accounts, the Credit Card info will securely populate so you can process the payments.
There is space for the 3 digit security code, but it is not required to process the payment.
11. Receive Your Confirmation
Questions? Please leave them here.